24/7 Service

Services

  • Select your seat service (coming soon)
  • Extra bag service (coming soon)
  • Wheelchair (coming soon)

Baggage

Checked baggage

The passenger is entitled for one piece of luggage not to exceed 23KGs maximum dimension 23X41X51 CM.

Cabin baggage

Carry-on baggage must be stowed in the aircraft cabin which limits baggage to a size, weight and shape to fit under a passenger seat or in a storage compartment.

Cabin baggage should have maximum length of 22 in (56 cm), width of 18 in (45 cm) and depth of 10 in (25 cm). These dimensions include wheels, handles, side pockets, etc.

Carry-on items must remain with the passenger at all times and are the responsibility of the passenger. And not to exceed 7KG.

How much does your suitcase weigh?

In order to avoid trouble at the airport terminal, make sure that your suitcase doesn't weigh more than 23 kilos (50lbs), or you will be asked to either repack and transfer some of your belongings into another bag or to pay an excess. Bags over 32 kilos (70lbs) cannot be accepted for carriage as they are too heavy for the baggage handlers to lift.

Please note that the maximum weight limit relates only to single items and does not affect the baggage allowance or excess baggage charges, which is set by the airlines.

Dangerous goods and baggage

Some governments have directed that for safety reasons, all knives, sharp objects or cutting implements of any kind and of any length, whether of metal or other material, and some sporting goods must be packed in checked baggage. They cannot be carried in the cabin baggage nor on your person.

These items include (but are not limited to) knives (including household cutlery) and knife-like objects, box cutters, corkscrews, straight razors, metal nail files, scissors of any kind and of any length, dangerous goods (hazardous materials (unless approved)), tradesmen's tools, hypodermic needles (unless required for medical reasons), knitting needles, other sharp pointed/penetrating objects and sporting goods such as bats, bows and arrows, cues, darts, golf clubs and sling shots (catapults), martial arts devices, real/toy/replica weapons (whether plastic or metal). These articles are likely to be removed and not returned.

If you require the use of medical syringes in fligh, such as for insulin, you need documented proof of the medical need and ensure that the material is professionally packed and labelled. If it is not, the medication is likely to be removed.

Some items cannot be carried in checked baggage – for instance gas canisters, lighters, fireworks. If you are concerned that something you wish to pack may not be allowed then check with your airline. Items that are considered to be too dangerous for checked baggage will be removed and probably not returned to you.

Check with your travel agent or directly with the airline concerned.

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